Product Description
FAQ
1.How to ensure the quality of the equipment to the customer?
A:Each Printer goes through 7 days and 7 nights of print testing with real material before shipping.
B:Before the equipment is shipped, the buyer is allowed to go to the delivery site for on-site inspection.
C:The equipment is packaged with anti-collision, rain-proof and moisture-proof packaging
D:The equipment packaging contains anti-tilt and shock warning labels
E: Professional engineers assist in unpacking and debugging until acceptance
2.How to guarantee all after-sales service?
A:The after-sales engineer of the supplier should personally participate in the unpacking, transportation, and positioning C:when machine arrived.
B:Provide free after-sales installation and commissioning
E:24-hour online free after-sales Q & A guidance
C:Remotely resolve equipment issues within 3 days
D:During the maintenance of critical parts, replacement parts are provided free of charge to avoid machine out of service.
3.Why does our equipment have an advantage over others?
A:We have a professional industrial design team and many years of post-processing technology experience
B:We have a professional printing service base and a professional software and hardware testing team
C:We have professional resin research and development support
4.What is your printer lead time?
A: It is about 30-35 working days if no stock.
5: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty for our products.
6: Is it possible to do customized order?
A: Yes, OEM, ODM are welcome, customized your own brand, logo and package box it is our strong point.
7.How long can I get my printing product and how to ensure the integrity of products?
A: The lead time depends on your design drawing and the post-process you choose. It often spends 5-7 days.When the product finished, we will use foam for all-round coverage, then put it into reinforced cartons, and then give it to the courier. We can take photos with customers before and after packaging.
8.Which materials can be printed?
A: ABS plastics or similar plastics, Nylon, Metal material such as steel, AL.etc
9: Could you send to my country?
A: Yes, we do business are around the world, please contact with us to consult the details delivery charge;
10: If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
A: Yes, customs fees, imports taxes and VAT may apply and not include in your order total cost.
Please kindly know that we could not estimate your countries' import taxes. I would suggest you try a duty estimating website like: Duty Calculator.
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